How do I order on rawabihypermarket.com? Ordering is easy, the basic steps are outlined below: For further assistance, you can contact customer service by email at customercare@rawabihypermarket.com.
For the benefit of all our valued customers, we may impose restrictions on purchasing large quantities of certain products at rawabihypermarket.com. We retain the right, at our discretion, to limit the amount that everyone, household, or order can purchase. These restrictions may apply to orders made using the same account or credit card, as well as those with identical billing and/or shipping addresses. Should such limitations be enforced, rawabihypermarket.com will promptly inform the customer.
Once your order has been accepted you will receive an Email confirmation from rawabihypermarket.com showing the details of the order you have just placed.
Delivery will be made to the address specified when you complete the order. At the point of delivery, identity verification of the Consignee by sighting either an original passport, driving license, or Qatar ID to support consignee verification, will be required by our courier partners.
You can cancel your order at any time before it's shipped without incurring any charges. However, once the product has been dispatched, cancellation charges may apply according to the terms and conditions outlined. If you need help with this, please don't hesitate to get in touch with our customer service team, who will be glad to assist you.
When you order multiple products in one order, we aim to deliver them together whenever possible. However, this may not always be feasible, particularly for larger items that are shipped directly from the supplier. In such cases, they may be delivered separately.
How do I contact?
| Country | Phone | Email ID | |
|---|---|---|---|
| QATAR | number | number | customercare@rawabihypermarket.com |
Is it safe to use my Credit/Debit card with rawabihypermarket.com? When ordering from the rawabihypermarket.com site we accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology- International standard for internet browsing security. 3D Secure payment gateway: rawabihypermarket.com operates on a 3D secure payment gateway, this is a service gateway designed to enhance security in payments for online transactions.
Will my details be shared with 3rd parties of rawabihypermarket.com? We respect the privacy of our valued customers and do not share any customer details with any third parties.
How can I pay with rawabihypermarket.com? Payments options are through credit and debits cards, rawabihypermarket.com does not accept Cash on delivery as a payment method.
Will I receive a receipt for my purchase? Yes, once the order has been accepted you will receive an email confirmation of your order with full details, you will also receive a physical copy with your product.
Does rawabihypermarket.com store any credit/debit card details? No, credit and debit card details are not stored by rawabihypermarket.com.
Problems at the payment page: If for any reason you encounter problems at the payment page we suggest that you contact customer services for assistance.
Where does rawabihypermarket.com deliver to? rawabihypermarket.com delivers across Qatar, however some remote areas are restricted.
What types of delivery does rawabihypermarket.com have? rawabihypermarket.com offers...
How much does the delivery cost? Delivery charges are dependent on your location and is shown in your cart for your convenience.
Is it possible to schedule a specific delivery time? Generally we deliver within 48 working hours, the courier partner will contact you to arrange a suitable time.
International shipping, is it available? rawabihypermarket.com does not provide international shipping service.
If I wish to return a product who do I contact? Customer services are available to assist in any query you may have, they are available 6 days a week (Friday Closed) or by email customercare@rawabihypermarket.com.
If I wish to cancel / return my products what do I do? In these cases please refer to the returns policy section for further information, you can also contact customer services for further assistance.
What is the timescale available if I wish to return my order? rawabihypermarket.com has a 7 day returns policy (Terms & Conditions apply) please refer to the returns policy section for further details or contact customer services for assistance.
How long is the warranty? All products from rawabihypermarket.com carry warranty, this is visible on the physical invoice delivered with the product, please make sure you keep the invoice as it will be required for proof of purchase in cases of service etc.